Refund policy

Our policy lasts 30 days. If 30 days have gone by since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items Several types of goods are exempt from being returned, including perishable goods, custom-made items, personal care goods, and gift cards.

Process for Returns To initiate a return, please contact us at [Your Support Email]. Do not send your purchase back to the manufacturer. We will provide you with the exact return shipping address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. We require photo evidence of the damage/defect to process a replacement or refund.

Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.